Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:
implement and monitor adherence to workplace health and safety procedures in three of the following real or simulated situations:
evacuation of staff and customers
security management of cash, documents, equipment, keys or people
handling chemicals and hazardous substances
hazard identification and reporting
incident and accident reporting
risk assessment and reporting
coordinate consultative processes for managing the above workplace health, safety and security issues
coordinate risk assessments, WHS training, and the maintenance of records relating to above situations
monitor the effectiveness of the WHS system and identify:
required adjustments
staff training needs
demonstrate management practices that must be implemented for compliance with state or territory occupational health and safety (OHS) or WHS legislation during above situations.
Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:
primary components of relevant state or territory OHS or WHS legislation:
actions that must be taken for legal compliance
employer responsibilities to provide a safe workplace
requirement to consult, and acceptable consultation mechanisms
requirements for the use of WHS representatives and committees, and their roles and responsibilities
requirements for hazard identification, risk assessment, risk control and acceptable mechanisms
requirements for record keeping and acceptable record keeping mechanisms
requirement to provide information and training
employee responsibilities to ensure safety of self, other workers and other people in the workplace
employee responsibility to participate in WHS practices
ramifications of failure to observe OHS or WHS legislation and organisational policies and procedures
specific organisation:
full content of WHS policies and procedures; and consultation, hazard identification, risk assessment and reporting documents
methods used for WHS consultation, hazard identification and risk assessment
options for the provision of training:
coaching or mentoring in safe work practices
formal training programs in safe work practices
hazard identification, risk assessment and control
WHS policy and procedure induction
WHS representative or committee
provision of information, fact sheets and signage to ensure safe work practices
WHS information:
consultative arrangements for WHS
employee roles and responsibilities in WHS management practices
legal obligations and ramifications of failure to comply
location of first aid kit and emergency evacuation plan
WHS training information and updates
policies:
overall approach of organisation to WHS
participation of personnel in WHS management practices
responsibilities of employees to ensure safety
procedures
specific risk control measures relevant to the workplace
specific regulations and codes of practice
use of:
hazard identification reporting documents
risk assessment template documents
consultative processes:
a diary, whiteboard or suggestion box used by staff to report issues of concern
fact sheets to fully inform personnel about WHS rights and responsibilities
formal WHS representatives and committees
formal meetings with agendas, minutes and action plans
informal meetings with notes
WHS discussions with employees during the course of each business day
recording issues in a management diary
regular staff meetings that involve WHS discussions
seeking staff suggestions for content of WHS policies and procedures
special staff meetings or workshops to specifically address WHS issues
staff handbook containing WHS information
surveys or questionnaires that invite staff feedback on WHS issues
time requirements for hazard identification:
when changes to the workplace are implemented:
before the premises are used for the first time
before and during the installation or alteration of any plant
before changes to work practices are introduced
when any new information relating to health and safety risks becomes available
required WHS records and reports:
consultation
hazard identification
incident and accident notifications to WHS regulatory authorities
incident or accident, near miss reports and related statistics
monitoring reports and recommendations for change:
agendas for and minutes of meetings
committee members
consultation decisions and follow-up actions
consultation processes
diaries of meetings
WHS information provided to personnel
risk controls
safe work practices
risk assessments
risk control actions
training action plans
training undertaken.
Skills must be demonstrated in an operational tourism, travel, hospitality or events business operation where WHS management practices are implemented and monitored. This can be:
an industry workplace
a simulated industry environment.
Assessment must ensure access to:
computers, software programs, printers and communication technology used to administer the implementation and monitoring of a WHS system
relevant state or territory WHS legislation
current plain English regulatory documents distributed by the local WHS government regulator
codes of practice and standards issued by government regulators or industry groups
WHS information and business management manuals issued by industry associations or commercial publishers
current commercial WHS policies and procedures
operational team for which the individual coordinates WHS management practices; this can be:
teams in an industry workplace who are assisted by the individual during the assessment process; or
individuals who participate in role plays or simulated activities, set up for the purpose of assessment, in a simulated industry environment operated within a training organisation.
Assessors must satisfy the Standards for Registered Training Organisations’ requirements for assessors.